Welcome to the Help Centre

New Government Energy Price Guarantee

We'll apply this to your bill automatically alongside the Energy Bill Support Scheme.

Find out more

We’re here to help with payments

If you need additional support, we may be able to help you with energy costs.

Find out more

Still need help?

Message us

Skip the hold music – Our OVO Bot can help you find the answers you need or connect you to one of our support team.

Open weekdays between 8am - 6pm, 9am to 1pm on Saturdays.

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