How to set up your Direct Debit

Just log into your account and:

1. Go to Home

2. Select Set up your Direct Debit

3. Hit Let’s go

4. Enter all your details

5. Hit Next

6. Hit Confirm payments

Once your Direct Debit is set, you can easily:

  • Increase the payment amount – use our Direct Debit calculator to see how changing it can impact your balance

  • Change the date it goes out – pick any day between the 1st and the 28th of the month

Top tip! If you’re on our variable plan and choose to pay by Direct Debit, you get lower energy rates. Because it costs us less to 
manage your account this way.

How to make a top-up payment

Set up a Direct Debit