How we estimate readings
We use a few sources to estimate a reading:
- The energy-use data from your home over the past 3 years
Your historical meter readings
Weather forecasts and weather history
The time of year (we use more energy during winter and less in summer)
Estimated readings aren’t always spot on. Previous occupants at the same property may have used more, or less, energy than you do, which can skew the figures. This is not something to worry about - as soon as we get an actual meter reading from you, we’ll bring your account in line with your actual usage.