How we estimate readings

We use a few sources to estimate a reading:

  • The energy-use data from your home over the past 3 years
  • Your historical meter readings

  • Weather forecasts and weather history

  • The time of year (we use more energy during winter and less in summer)

Estimated readings aren’t always spot on. Previous occupants at the same property may have used more, or less, energy than you do, which can skew the figures. This is not something to worry about - as soon as we get an actual meter reading from you, we’ll bring your account in line with your actual usage.

How to send a meter reading

See your up-to-date energy use