Meter reading with smart meter

You don’t have to submit readings when you have a smart meter as it shares them with us automatically. Depending on which option you chose, your energy-use data can be shared half-hourly, daily or monthly.

If you ever need to take a reading manually just press number 9 on your meter.

If your smart electricity meter is on an Economy 7 tariff, press ‘6’ on the keypad until you can see ‘IMP R01’. This shows your off-peak (night-time) reading in kWh. Then keep pressing ‘6’ again until you’ll see ‘IMP R02’. This gives your daytime reading.