Welcome to the Help Centre

New Government Energy Price Guarantee

We'll apply this to your bill automatically alongside the Energy Bill Support Scheme.

Find out more

Send your readings now and avoid the rush

If you send us your readings online now, we’ll estimate your usage between the reading date and the end of the month. This estimate will be based on the lower September prices. If you’re on a fixed rate or have a smart meter, you don’t have to give a reading.

Send us your readings

Still need help?

Message us

Skip the hold music – Our OVO Bot can help you find the answers you need or connect you to one of our support team.

Open weekdays between 8am - 6pm, 9am to 1pm on Saturdays.

Messaging is unavailable now.



Screen sharing