Welcome to the Help Centre

New Government Energy Price Guarantee

We'll apply this to your bill automatically alongside the Energy Bill Support Scheme.

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We’re here to help with payments

If you need additional support, we may be able to help you with energy costs.

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Still need help?

Message us

Skip the hold music – Our OVO Bot can help you find the answers you need or connect you to one of our support team.

Open weekdays between 8am - 6pm, 9am to 2pm on Saturdays.

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