Opening meter reading
The best time to give us your first meter reading is between 5 days before and 5 days after the day we start supplying your energy. If you missed the chance, we’ll use an estimated reading on your first statement. Don’t worry, though – you can still submit a meter reading later on and we’ll update your bills accordingly.
We’ll also send your first reading to your previous supplier, so your final bill from them will be spot on.