Opening meter reading

The best time to give us your first meter reading is between 5 days before and 5 days after the day we start supplying your energy. If you missed the chance, we’ll use an estimated reading on your first statement. Don’t worry, though – you can still submit a meter reading later on and we’ll update your bills accordingly.

We’ll also send your first reading to your previous supplier, so your final bill from them will be spot on.

How to send a meter reading